Privacy Policy

Last updated: 25 October 2026

Everything Tallow (“we”, “us”, or “our”) operates this online store and website. Everything Tallow is the brand used for this online store and the products offered through it.

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, who we may share it with, and the choices and rights you have regarding your personal information.

This Privacy Policy applies to information collected through our website, online store, purchases, customer communications, marketing activities and related services.

1. Personal Information We Collect

Depending on how you interact with us, we may collect the following types of personal information.

Contact Information

This may include your name, email address, telephone number, billing address, shipping address and other contact details.

Order and Transaction Information

When you purchase from us, we may collect information relating to your order, including products purchased, order value, delivery information, payment status and transaction history.

Payment Information

Payments are generally processed by third-party payment providers. We may receive information necessary to confirm and manage your payment and order, but we do not normally have access to your full payment card details.

Account Information

If you create an account with us, we may collect information associated with that account, such as your name, email address, account details and login-related information.

Communications

If you contact us by email, telephone, social media, contact forms or other methods, we may keep records of those communications and the information you provide.

Reviews and Feedback

If you submit a product review, testimonial, rating, photograph or other feedback, we may collect the information you choose to provide.

We may display reviews and feedback in connection with our products and services. We will only use customer photographs, testimonials or other material for promotional purposes where we have the appropriate permission or other lawful basis to do so.

Please do not include sensitive personal information or information you do not want publicly displayed when submitting a review or other feedback.

Device and Website Information

When you visit our website, information may be collected automatically, including your IP address, browser type, device information, operating system, pages viewed, referring website, approximate location and information about how you interact with our website.

Marketing Information

We may collect information about your interactions with our emails, advertisements, website and promotional communications, including whether you open an email, click a link or interact with an advertisement.

2. How We Collect Personal Information

We may collect personal information:

• Directly from you when you place an order or create an account.
• When you contact us.
• When you subscribe to our email or SMS marketing.
• When you submit a product review or other feedback.
• Automatically when you browse or use our website.
• Through cookies, pixels and similar technologies.
• From third-party services that support our website, advertising, analytics, payments, delivery and marketing activities.
• From social media platforms when you interact with our social media content or advertisements.

3. How We Use Your Personal Information

We may use personal information for purposes including:

• Processing and fulfilling orders.
• Processing payments.
• Arranging delivery.
• Providing customer service and responding to enquiries.
• Managing customer accounts.
• Processing returns, refunds and exchanges.
• Improving our products, website and customer experience.
• Understanding how customers use our website.
• Analysing website traffic and performance.
• Measuring the effectiveness of advertising.
• Providing personalised or relevant advertising.
• Sending promotional emails where permitted by law.
• Sending promotional SMS messages where permitted by law.
• Sending order confirmations, delivery updates and other service-related communications.
• Managing product reviews and customer feedback.
• Detecting and preventing fraud, abuse and security incidents.
• Maintaining the security and functionality of our website.
• Complying with legal and regulatory obligations.
• Protecting our rights and legitimate business interests.

We will only use personal information for purposes that are permitted under applicable law.

4. Shopify

Our online store is powered by Shopify.

Shopify provides the technology and services that allow us to operate our online store, process orders and provide various store-related functions.

Shopify may process personal information in accordance with its own privacy practices and policies.

5. Cookies and Similar Technologies

Our website may use cookies, pixels, tags and similar technologies.

These technologies may be used to:

• Keep our website functioning properly.
• Remember preferences.
• Maintain shopping carts and checkout functionality.
• Understand how visitors use our website.
• Measure website performance.
• Improve our website.
• Measure advertising performance.
• Provide relevant advertising.

We may use services such as Google Analytics and Meta advertising technologies, which may use cookies or similar technologies to collect information about website visits and interactions.

Where required by applicable law, we will provide appropriate information and choices regarding cookies and similar technologies.

You can also adjust cookie settings through your browser and, where available, our website's privacy or cookie controls.

6. Google Analytics and Google Advertising

We may use Google services, including Google Analytics and Google Ads/Shopping.

These services may collect information about how visitors use our website and interact with our advertising.

This information may be used to:

• Understand website traffic.
• Measure conversions.
• Improve our website and marketing.
• Measure advertising effectiveness.
• Show relevant advertisements.

Google may process information in accordance with its own privacy policies and terms.

7. Meta Advertising

We may use Meta advertising technologies, including technologies associated with Facebook and Instagram.

These technologies may help us understand how visitors interact with our website and advertisements, measure advertising performance and provide relevant advertising.

Meta may process information in accordance with its own privacy policies.

8. Email Marketing

If you choose to subscribe to our email marketing, we may use your name and email address to send you promotional communications, product information, offers, news and other marketing material.

You can unsubscribe from marketing emails at any time by using the unsubscribe link provided in the email or by contacting us.

We will also send necessary service-related emails, such as order confirmations and delivery updates, where required to provide our services.

9. SMS Marketing

If you provide your mobile number and consent to receive SMS marketing, we may send promotional messages relating to our products, offers and business.

You can unsubscribe from SMS marketing at any time by following the instructions provided in the message or by contacting us.

We will comply with applicable New Zealand requirements relating to commercial electronic messages.

10. Product Reviews

If you submit a product review, rating, photograph or testimonial, we may use and display the information you provide for product reviews and customer feedback.

Where we wish to use your review, photograph or testimonial for advertising or promotional purposes, we will obtain permission where required.

If you want a review or photograph removed, please contact us and we will consider your request.

11. Who We Share Personal Information With

We may share personal information with third parties where reasonably necessary to operate our business and provide our services.

These may include:

• Shopify and Shopify service providers.
• Payment processors and payment service providers.
• Delivery and courier companies.
• Website and technology providers.
• Email marketing providers.
• SMS marketing providers.
• Google and Google service providers.
• Meta and Meta service providers.
• Product review providers.
• Analytics providers.
• Advertising and marketing providers.
• Fraud prevention and security providers.
• Professional advisers, such as accountants, lawyers and insurers.
• Government agencies or law enforcement where required or permitted by law.

We do not sell your personal information simply for the purpose of selling your personal information to third parties.

Third parties that process information on our behalf may have their own privacy policies and obligations.

12. International Processing and Overseas Disclosure

Some of the service providers we use may store or process personal information outside New Zealand.

For example, Shopify, Google, Meta and other technology or marketing providers may operate internationally.

Where personal information is disclosed to an overseas organisation, we will take reasonable steps to ensure that the disclosure is permitted under applicable New Zealand privacy law, including the requirements of Information Privacy Principle 12 of the Privacy Act 2020 where applicable.

This may include ensuring that the overseas recipient is subject to comparable privacy protections, is required to protect the information appropriately, or that another lawful basis for the disclosure applies.

13. Security of Your Information

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure, alteration or destruction.

However, no online service or electronic transmission can be guaranteed to be completely secure.

If we become aware of a privacy breach that requires notification under applicable New Zealand law, we will take the appropriate steps required by law.

14. How Long We Keep Personal Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to:

• Provide our products and services.
• Maintain business and transaction records.
• Resolve disputes.
• Prevent fraud.
• Meet accounting, tax and other legal requirements.
• Protect our legal rights.

When personal information is no longer reasonably required, we will take reasonable steps to securely delete or de-identify it.

15. Privacy Officer

Everything Tallow has a Privacy Officer responsible for privacy matters and for dealing with requests relating to personal information.

You can contact our Privacy Officer using the contact details provided below.

16. Accessing and Correcting Your Information

You may have rights under the New Zealand Privacy Act 2020 to request access to personal information we hold about you and to request correction of information that is inaccurate.

To make a request, please contact us using the details below.

We may need to verify your identity before providing access to or changing personal information.

We will respond to privacy requests within the timeframes required by applicable New Zealand law.

17. Marketing Preferences

You can choose not to receive promotional communications from us.

For email marketing, use the unsubscribe link provided in the email.

For SMS marketing, follow the unsubscribe instructions provided in the message.

You may also contact us directly to request that we stop sending promotional communications.

Please note that even if you opt out of marketing, we may still send necessary service-related communications, such as information relating to your orders or account.

18. Information You Provide When Placing an Order

Certain personal information is required to process and deliver an order.

For example, we may require your name, contact details, delivery address and payment-related information.

If you do not provide information necessary to process your order, we may be unable to provide the requested product or service.

19. Children

Our website and products are not directed specifically at children.

We do not knowingly collect personal information from children in circumstances where collection would be unlawful.

If you believe that a child has provided us with personal information inappropriately, please contact us.

20. Third-Party Websites and Social Media

Our website may contain links to third-party websites, including social media platforms and other services.

We are not responsible for the privacy practices or content of third-party websites.

We recommend reviewing the privacy policies of those websites before providing them with personal information.

21. Privacy Complaints

If you have a concern about how we have handled your personal information, please contact us first so that we have an opportunity to address your concern.

You also have the right to make a complaint to the New Zealand Privacy Commissioner.

22. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology or legal requirements.

When we make changes, we will update the “Last updated” date at the beginning of this Privacy Policy.

23. Contact Us

If you have questions about this Privacy Policy, want to request access to or correction of your personal information, or have a privacy concern, please contact us.

Everything Tallow

Email: everythingtallow@outlook.co.nz

Phone: Please use the same business phone number shown on our Contact Information page.

Business location: New Zealand-based online store.

Our business is operated online and is not a retail shop or public showroom unless we specifically state otherwise.

For privacy requests, please include enough information for us to identify your request and, where appropriate, verify your identity.

We will respond to privacy requests and concerns within the timeframes required by applicable New Zealand law.